The head teller is one of the most important supervisors in your financial institution! A skilled head teller means greater productivity and greater profit. This session will teach head tellers how to bring out the best in their team and themselves – increasing professionalism, productivity, and the bottom line! Head tellers will learn how to empower their staff, conduct efficient staff meetings, and use feedback to improve frontline performance.
Participants will receive two surveys to learn more about their team and corporate culture. In addition they will receive a personal development plan outline. A unique performance evaluation form will be provided that will help both supervisors and team members develop their skills. This one-of-a-kind webinar will cover communication methods, motivation, service orientation, training, and performance feedback. It will be the best training your head teller receives this year!
For more information or to register CLICK HERE