Electronic Business Records: Seven Steps for Effective and Compliant Management

Are you confident your credit union is retaining email and other electronic business records in compliance with the law, regulatory rules, and organizational guidelines? Email messages are no longer the only electronic business records financial institutions need to worry about. Today, electronic records are generated by a multitude of sources, including Twitter, LinkedIn, Facebook, YouTube, Instagram, apps, instant messaging, and texting. Failure to preserve, protect, and produce electronically stored information (ESI) in a timely and legal manner could result in protracted lawsuits, costly court sanctions, or regulatory audits. Formal policies, employee education, and best-in-class technology tools are key to compliance. Don’t leave record management to chance. Learn a seven-step strategy for the effective, compliant management of e-business records.

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