Weekly Update

  Volume 26, Issue 12 • March 24, 2017
League coordinates strong testimony, advocacy on surcharge bill

Town & Country FCU's President/CEO, Dave Libby, testifies before the Legislature's Insurance and Financial Services Committee in Augusta, on behalf of Maine's credit unions in opposition to a bill that would allow merchants to charge a surcharge on credit and debit cards.

After a targeted 'Call to Action' to all members of the Legislature's Insurance and Financial Services Committee produced more than 350 emails from credit unions to legislators, the Maine Credit Union League followed that up with well-articulated testimony delivered by two Maine CU officials in opposition to L.D. 660 - An Act to Allow Credit and Debit Card Surcharges at the public hearing held on Tuesday, March 21. "After the public hearing, a number of Committee members were impressed with the information we provided, and the knowledge we offered in our testimony and in answering questions from the Committee. Maine credit unions were well-represented at this hearing," explained Elise Baldacci, Director of Governmental Affairs for the League, who helped coordinate and direct our involvement and participation. Read more
Registration growing for Maine CU Day, League encourages one last push for attendees, regional representation

From 2016 Maine CU Day at the State House, pictured in the Hall of Flags are l-r: Jon Courtney, one of the League's legislative lobbyists, John Murphy, President/CEO of the Maine CU League, Rep. Ken Fredette, House Minority Leader and CU Board Member, Emily Nyman, daugther of Sebasticook Valley FCU's Mindy Nyman, Jessica Cloutier, a student teller at Nokomis Regional HS, where SVFCU has a branch, and Mindy.

With registration for Maine CU Day at the State House in Augusta nearing 90 credit union representatives, the Maine CU League is making one, final push to encourage additional participants to attend, as well as underscoring the importance that all regions of the state are represented. Maine CU Day at the State House takes place on Thursday, March 30, from 11 a.m. - 1 p.m., and attendees can stay for as little or as long as schedules permit, but registration is important in order to communicate with legislators when their local credit unions will be in attendance. "We have a strong turnout already registered, but we would like to see even more credit union officials in the Hall of Flags at the State House to be part of this event. We have a number of issues to discuss, including two bills that the League has put forward and will be coming up for hearing in April, so the bigger presence we can have, the better," remarked Jon Paradise, Vice President of Governmental and Public Affairs for the Maine Credit Union League. Read more
New Statewide Awareness Campaign Report Showcases Busy Quarter

TV, radio and social media are just some of the channels on which Maine CU commercials and ads can be seen. Since the 2017 Campaign launched, Maine CUs have been very visible.

The “Own It” themed Statewide Awareness Campaign continues to build awareness, sharing benefits Maine credit union members have and highlighting the fact that Maine consumers are joining credit unions in record numbers. Since its launch in January, the multi-channel program has aired 8,000 television spots, along with comprehensive digital advertising through Google, Pandora, and YouTube. Read more
And the nominees are...Last call for CUs to submit nominations, entries for all Awards programs 
At the 2017 Maine CU League's Annual Meeting & Convention, there are multiple opportunities for recognition. These opportunities include acknowledgement of individual excellence through the League's Annual Awards Program, as well as accolades for credit union achievements and activities through the Dora Maxwell, Louise Herring and/or Desjardins Awards Program. The deadline to submit nominations and entries for both programs is Friday, March 31. Read more
Media calls on Maine CUs for insight after Federal Reserve's latest rate increase

As one of the largest mortgage lenders in Maine, the perspective of CU-owned, CUSO Home Lending, was the primary focus of an article in Mainebiz on the Federal Reserve's rate hike last week.

Throughout the year, the Maine Credit Union League commits significant time and resources to building, strengthening and cultivating relationships with media outlets across Maine. This includes meetings, email updates, story ideas, a comprehensive Media Resource Guide distributed annually to all media in Maine, and more. These efforts continue to result in the media frequently reaching out to the League and Maine credit unions for assistance and comments on a variety of stories. Most recently, the media contacted the League and Maine's credit unions for insight and analysis on the impact on lending in Maine following the Federal Reserve's decision to raise interest rates a quarter of a point. Read more
Young Professionals: Your Chance to Chat with John Murphy, Gain Insight on Propelling your CU Career

John Murphy, President/CEO of the Maine CU League and Synergent, will share some of what he has learned through his more than four decades in the CU industry with young professionals at an upcoming session of the Maine CU Young Professionals Network.

What would John Murphy, President and CEO of the League & Synergent, tell a young professional about a career in credit unions? Young Professionals, ages 21-to-40, are invited to attend a lively discussion with John regarding this 43+ year career in the CU industry on Wednesday, April 12, from 5:30 p.m. to 7:30 p.m., at DaVinci’s in Lewiston. Read more
Maine CUs 'Shot of the Game' makes a Red Claws fan a big winner

A post on the Maine Red Claws' Facebook page congratulating the winner of the 'Shot of the Game', sponsored by Maine CUs, had nearly 2,000 views in just 24 hours.

One of the most visible promotions at every home game of the Maine Red Claws is the Maine Credit Unions' 'Shot of the Game' contest. It gives one lucky fan that opportunity to shoot a three pointer and, if successful, win money. At the Red Claws game on Sunday, March 19, Nathan Pike of Portland was the fan selected. Pike stepped to the three point line and hit nothing but net. Because no one had hit the shot yet this season, the jackpot had grown to $3,300. Pike, who was randomly selected to take the shot, calmly sank it and, just like that, was $3,300 richer, as the crowd at the Portland Expo cheered loudly, and Pike likely became a 'fan' of credit unions for life. Read more
Complete the Certified Teller Specialist Two Webinar Series at Your Own Pace! 
No matter where you are located, the Certified Teller Specialist Webinar Series allows you to complete your certification from the comfort of your own workspace, at your own pace. For $329, you will have full access to all five modules of the Certified Teller Specialist Two series. Join us for each live session on the dates below, or access the recordings at a later date – the choice is yours! The next live session is happening on Monday, March 27, at 10 a.m. Read more
Directors, You Won’t Want to Miss this Webinar on Best Practices for Evaluating Your Board and its Effectiveness! 
Join the Maine Credit Union League for the webinar, The Board Evaluation Process: Steps, Tools & More, on Tuesday, March 28, from 3:00 p.m. to 4:30 p.m., which will explain how to inform directors of their duties and responsibilities and highlight industry expectations for the board. The presentation will provide an overview of best practices for evaluating the board as a whole, as well as individual directors. Read more
Still Time to Register for the Accounts Management Conference! 
Do you have the knowledge you need to effectively handle different types of accounts at your credit union? CU professionals who are responsible for opening, maintaining, and closing member accounts such as MSRs, tellers and teller supervisors, branch managers, compliance officers and those that want a legal refresher to better assist members, are encouraged to attend the Accounts Management Conference on Tuesday, March 28, from 9:00 a.m. - 2:00 p.m., at the Brunswick Hotel and Tavern. Read more
The 20 Most Common Collection Pitfalls Covered in New Webinar 
The webinar, 20 Common Collection Pitfalls, on Wednesday, March 29, from 3:00 p.m. to 4:30 p.m., will explain the most common collection pitfalls (both consumer and commercial) and how to reduce your credit union’s liability risk. Read more
Webinar to Cover ACH Rules Update 2017 
Join the Maine Credit Union League on Thursday, March 30, from 3:00 p.m. to 4:30 p.m. for the important webinar, ACH Rules Update 2017, which will provide a comprehensive overview and understanding of upcoming ACH rule amendments. Read more
Supervisor University to Cover Dealing with Difficult Employee Situations 
To help supervisors gain the skills needed to deal with difficult situations, your League’s Director of Education, Jane Thomas will be hosting the session, Supervisor University - Difficult Employees on Friday, March 31, from 9:00 a.m. to 3:30 p.m., at Bangor FCU - 339 Hogan Road. Read more
What a Deal! Buy 2 Recorded Webinars and Get 1 FREE! 
Don't miss this chance to save! For a limited time, you can order two recorded, CU Webinar Network webinars and receive the third one free! From Lending and Compliance to Information Technology and Security & Fraud to Senior Management and Board of Directors – there’s a webinar designed for every staff person or board member at your credit union! Read more
Weekly Update - A Publication For The Maine Credit Union League